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Ma to także ograniczać ryzyko błędów przy zgłoszeniu.</p><h2>Dzięki mStłuczce szkody są obsługiwane szybciej</h2><p><a href=\"https://fintek.pl/aktualnosci/pzu/\">PZU</a> podaje, że szkody zgłoszone przez mStłuczkę są obsługiwane średnio o 25 proc. szybciej niż porównywalne sprawy zgłaszane innymi kanałami. Jednym z powodów ma być lepsza jakość danych i dokumentacji dostarczanych już na początku procesu.</p><p>Ubezpieczyciel odnotowuje również większy udział spraw, które można przeprowadzić bez oględzin terenowych. Rzadziej potrzebny jest też dodatkowy kontakt z klientem w sprawie brakujących informacji lub dokumentów.</p><p>Kierowcy pozytywnie oceniają także sam proces. Według badania satysfakcji klientów 93 proc. respondentów było zadowolonych z obsługi szkody przez mStłuczkę. Z kolei 95 proc. zadeklarowało, że przy kolejnej szkodzie ponownie skorzystałoby z tej usługi. 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