{"componentChunkName":"component---src-templates-post-js","path":"/rtv-euro-agd-wdraza-gemini-i-wprowadza-agenta-ai-do-swoich-sklepow/","result":{"data":{"mysqlPost":{"id":"mysql__Post__95473","ID":95473,"post_date":"2026-11-05T09:31:03.000Z","post_modified":"2026-11-05T12:17:23.000Z","lead":"Asystent odpowiada m.in. na pytania dotyczące obsługi zwrotów, reklamacji, weryfikacji statusów zamówień czy dostępności produktów.","post_content":"<p>W komunikacie czytamy, że „Agent Sklepowy” został zaprojektowany z myślą o potrzebach pracowników salonów RTV EURO AGD. Wykorzystując protokół Model Context Protocol (MCP), agent łączy się bezpośrednio z wewnętrznym środowiskiem Jira on-premise oraz bazami wiedzy.</p><h2 style=\"text-align: left;\">Gemini pomoże pracownikom sklepów RTV Euro AGD</h2><p><a href=\"https://fintek.pl/aktualnosci/sztuczna-inteligencja/\">Sztuczna inteligencja</a> ma szybko odpowiadać na pytania dotyczące obsługi zwrotów, niestandardowych reklamacji, weryfikacji statusów zamówień czy dostępności produktów, a także generuje kontekstowe rekomendacje wspierające sprzedaż. RTV Euro AGD zapewnia, że wdrożenie to pozwoliło zastąpić tradycyjne, czasochłonne szkolenia natychmiastowym wsparciem w czasie rzeczywistym, przekładając się na skrócenie czasu obsługi klienta i eliminację błędów.</p><p>– Kluczowym komponentem architektury agentowej rozwijanej przez RTV Euro AGD jest technologia swobodnej rozmowy z danymi oparta na architekturze RAG. Rozwiązanie to pozwala na błyskawiczne przeszukiwanie bazy wiedzy i tysięcy dokumentów takich jak pliki PDF, prezentacje czy maile, generując precyzyjną odpowiedź w ułamku sekundy bez konieczności ręcznego czytania całych plików – mówi Karol Karolkiewicz, CIO RTV Euro AGD.</p><p>Ponadto asystent umożliwia nietechnicznym użytkownikom zadawanie pytań w języku naturalnym bezpośrednio do relacyjnych baz danych. Agent nie ogranicza się wyłącznie do prostego wyszukiwania informacji. Potrafi je ze sobą łączyć, porównywać wersje dokumentów, wskazywać ewentualne niespójności regulaminowe oraz sugerować optymalne kolejne kroki operacyjne na podstawie analizy historycznej.</p><p>Pierwsze testy Gemini w warunkach sklepowych miały wykazać znaczące skrócenie czasu adaptacji nowych pracowników, zauważalny spadek błędów proceduralnych oraz wyższy wskaźnik konwersji sprzedaży akcesoriów i usług powiązanych. W kolejnych etapach sieć planuje dalszy rozwój wieloagentowych środowisk i stopniowe rozszerzanie dostępu do narzędzi dla pozostałych pracowników.</p><p>Niedawno pisaliśmy, że prywatni <a href=\"https://fintek.pl/koniec-mocnego-gemini-za-darmo-trzeba-bedzie-zaplacic-prawie-100-zl-miesiecznie/\">użytkownicy Google Gemini, którzy przyzwyczaili się do korzystania z zaawansowanych możliwości sztucznej inteligencji bez dodatkowych opłat, muszą przygotować się na sporą zmianę</a>. Google zamierza ograniczyć funkcje dostępne w bezpłatnym wariancie usługi. Osoby, które będą chciały korzystać z najmocniejszych modeli będą musiały wykupić płatną subskrypcję.</p>\n","post_title":"RTV Euro AGD wdraża Gemini i wprowadza agenta AI do swoich sklepów","post_excerpt":"RTV Euro AGD oraz Google Cloud ogłosiły nawiązanie współpracy, której celem jest wdrożenie rozwiązań Gemini dla biznesu. 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